It’s worth noting insurance claims are not automatic.  We do not process direct claims without pre-authorisation.  This requires approval from the insurance company and from us and are not exclusive.  Please mention any intension to make an insurance claim, whether new or ongoing, when we see you and your  pet or when collecting medication for them.  A £10 administration fee is charged at the start of each new claim. 

If your pet is under the age of 18 months they are eligible for 5 weeks free insurance with Agria and can be activated at the same time as a vet appointment – please just ask. 

For more information and how to make an insurance claim, click here